Creating systems and processes in your business isn't always as cut and dry as following 3 simple steps. Sometimes things come up in your business that you haven't prepared for - that you may have never expected to be creating a system or process around.
That was certainly the case for us when it came to setting up a system around following up (and recovering) missed payments for Podcasters' Paradise.
In this episode I walk through how we did it, and how you can approach similar situations in your business.
Post that accompanies this episode: http://eofire.com/episode114